•   11 months ago

Problem with KYC Verification

I got an issue it shows me that Fractal refused my KYC and the Fractal support team told me that
"Unfortunately, we cannot move further regarding your identity verification processing due to legal regulations which forbid the on-boardings for residents of certain jurisdictions. "
And Fractal told me that they will not move forward with my verification case anymore.


  • Manager   •   11 months ago

    Thank you for letting us know! Will circle around with the team to see what the next steps would be.

  •   •   10 months ago

    @Michelle Desrochers
    Same to me. I met this problem either.
    Is there any solution?

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