
Henry Yuan • 9 days ago
Problem with KYC Verification
I got an issue it shows me that Fractal refused my KYC and the Fractal support team told me that
"Unfortunately, we cannot move further regarding your identity verification processing due to legal regulations which forbid the on-boardings for residents of certain jurisdictions. "
And Fractal told me that they will not move forward with my verification case anymore.
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2 comments
Michelle Desrochers Manager • 8 days ago
Thank you for letting us know! Will circle around with the team to see what the next steps would be.
Winrey Ma • about 12 hours ago
@Michelle Desrochers
Same to me. I met this problem either.
Is there any solution?